But neither congress nor the presidency is an accurate representation of the will of the people, and that is one of the flaws with the American political system.
The problem is that it does represent a lot of people in America. A very vocal and active part of America. It’s not some tiny demographic either. It doesn’t represent the majority but the majority doesn’t vote, doesn’t take action, and is overall extremely passive in their political position. Some of this is good because most Americans are wildly uneducated. Problem is that people are more likely to try to protect what exists than try to move towards a new paradigm. That’s the biggest reason we have such a slow moving system in the US. Most people in the US are very wary of change at this point because they’re not educated about anything.
That's true to a certain extent, but I think a significant reason for Trump's success is precisely that the government is so unresponsive that many people were willing to suffer an extremely painful self-inflicted wound just to break out of the status quo.