This is why I go straight to legal for some things. By letter (the kind with a stamp).
As it could be service or real legal stuff, it tends to get read by someone literate and able to take action.
Had to do that with a bank that refused to talk to me (I hit some kind of identify verification quagmire), but they quickly got someone able to call me and close it on the spot.
As it could be service or real legal stuff, it tends to get read by someone literate and able to take action.
Had to do that with a bank that refused to talk to me (I hit some kind of identify verification quagmire), but they quickly got someone able to call me and close it on the spot.