Are you a Waymo tester? I haven't gotten Bay Area access yet despite it being released, and when I checked with support they were just like "oh we lied, it's for trusted testers only."

I dug up my email and found they'd sent me the tester application form like a year ago and I just forgot to fill it out, so maybe they'll let me in sometime.

(Also, the chat claimed the support agent was named Al Pacino. Unless it was a pun on AI and I just couldn't tell with the font.)