After having used their repair service for over 10 times for my dishwasher during its warranty period and having broken off its front handle (well, the entire front panel really) after 2 more years, I'm never buying an AEG device ever again. I opened it up and fixed it myself, and oh my god, the whole thing just screamed cost cutting. They literally used the power button of a different model or machine, and then just mounted a different power button on top that presses the underlying one. And of course the load bearing thing that holds the front panel and display onto the door frame is a just two tiny bolts in the corners. Great idea to have the entire thing flex constantly in one place. Absolute junk.

Or as my mom used to say: AEG auspacken, einschalten, geht nicht.

Which translates to: unpack, switch on, doesnt work.

She owned a couple of AEG devices and all broke immediately except the oven. AEG ovens and stove tops seem to be mostly OK for whatever reason.

It's crazy how long those reputation can last. AEG made good product 30-40 years ago, like everyone else as is was standard to build quality gear.

AEG was sold to Electrolux which produces rather mid tier equipment. They are not a part of the old German trifecta (BSH, AEG and Miele).

This is the downward spiral for a lot of brands. They sell out to an investor, who uses their brand reputation inertia, reduces cost and quality, etc. There's barely any brands left. IIRC Miele is still one of the few good brands for home appliances, but they're also significantly more expensive. At least for the initial purchase, I'm sure it evens out long term.

How new is your washing machine? Mine (US market, Electrolux branded) displays fault codes through the main 8 segment LCD and makes component tests available from that same diagnostic menu. Service literature was available directly from Electrolux — from a paid service with a free trial, although there are plenty of youtube videos covering the same information.

It's either the current or previous generation.

The blog post that I linked to answers your question.

I was able to get at the diagnostics menu (also explained in the blog), but I had to interrogate a service tech in order to learn how to trigger it (also mentioned in the blog).

The manual did not contain this information and I could not find it via Google.

Where did you sign up for the "paid service with a free trial"?

I hate that.

I had an old suv that would throw errors about the suspension.

Turns out there are lots of systems on a car that you can't diagnose with standard OBD2 readers. Same with transmission, etc.

As a matter of fact, don't know why all of this isn't easily available to the owner, not just a code, but a full message.