They said horrible user experience apps, not horrible apps. You can still deliver an app with a horrible user experience and build a profitable business. Ever done an expense report?
Companies aren't picking Electron due to inherent shortcomings in other platforms, they're picking it because it's easier (and cheaper) to find JavaScript devs who can get up to speed with it quickly.
Discord, VS Code, and Figma are all apps that individuals choose and are well liked despite many alternatives. Slack too I think, though I don’t have experience with it.
Your comment applies to Teams and I’m sure other electron apps. But the sweeping generalization that electron apps have terrible user experiences is pretty obviously incorrect.
Companies aren't picking Electron due to inherent shortcomings in other platforms, they're picking it because it's easier (and cheaper) to find JavaScript devs who can get up to speed with it quickly.