This is meek and seems almost resigned. I don't understand how discourse and responses around these kinds of strange, bewildering, or stupid corporate decisions is always so nice. This corporate bullshit thrives in respectful environments where nobody needs to be afraid of being told how it is and publicly humiliated for their obviously disingenuous or stupid behavior.

When you're dealing with full-on idiots like that "support specialist" (AI?), all bets are off anyways. Might as well tell that clown that what he just said is the dumbest shit you've heard all week.

Take off the gloves and burn some bridges if you have to, the world will be better place for it.