Indeed, I've seen this happen first hand where there was really only one guy who really "knew" Kafka, and it was too big of a job for just him. In that case it was fine until he left the company, and then it became a massive albatross and a major pain point. In another case, the eng team didn't really have anyone who really "knew" Kafka but used a managed service thinking it would be fine. It was until it wasn't, and switching away is not a light lift, nor is mass educating the dev team.
Kafka et al definitely have their place, but I think most people would be much better off reaching for a simpler queue system (or for some things, just using Postgres) unless you really need the advanced features.
Kafka et al definitely have their place, but I think most people would be much better off reaching for a simpler queue system (or for some things, just using Postgres) unless you really need the advanced features.