I agree with you, and I can also easily imagine how this comes about with the software teams or contracted companies that do the infotainment system being completely different people from those who design the rest of the car.

But it was still a surprise to see this a lack of attention to detail in the infotainment system, in a car where the brand itself is all about giving a lot of attention to detail in everything else that's visible, the comfortable mouldings, pleasant interior lighting, different kinds of cup holders, nice place to wirelessly charge your phones, seat controls and sensors, etc.