If it is a vendor you are buying hardware from, they could send a part number, for example. The workflow should be go to their site, and search it up.
I don’t think it is short sited. Actually, I think if it has a flaw it is the opposite one. Workflows that involve mailing around links are convenient for quick little in-the-moment thrown together actions. It’s liberating. I’ve done it too, sure. But, in the long run everything should be integrated somehow or another and sending links should not be necessary. One might say it is ridiculous to expect every process to reach that end state. Possibly true, but it is a good goal…
I don’t think it is short sited. Actually, I think if it has a flaw it is the opposite one. Workflows that involve mailing around links are convenient for quick little in-the-moment thrown together actions. It’s liberating. I’ve done it too, sure. But, in the long run everything should be integrated somehow or another and sending links should not be necessary. One might say it is ridiculous to expect every process to reach that end state. Possibly true, but it is a good goal…