I got the same email, and I agree they should've taken responsibility for their obvious design flaw and fixed it themselves free of charge.
Also I will again agree that my Batch 4 (or was it 5? I can't remember) FW13 is the most I've had to repair a laptop as well. I'm just gonna chalk that up to them technically being pre-full-production units and hope they have improved their QA in the later gens.
However I will also add that I like having the option to fix it myself (which is something I have some amount of skill/enjoyment in doing) which is certainly NOT an option you'd have with that M-series MacBook (or really any other brand of laptop)
Also I will again agree that my Batch 4 (or was it 5? I can't remember) FW13 is the most I've had to repair a laptop as well. I'm just gonna chalk that up to them technically being pre-full-production units and hope they have improved their QA in the later gens.
However I will also add that I like having the option to fix it myself (which is something I have some amount of skill/enjoyment in doing) which is certainly NOT an option you'd have with that M-series MacBook (or really any other brand of laptop)