This is *old* news. The DfT were experimenting with this back in 2018 and blogge... | Hacker News

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		edent on Aug 12, 2024 \| parent \| context \| favorite \| on: Britain to use "AI" to answer taxpayer's letters This is old news. The DfT were experimenting with this back in 2018 and blogged about it. https://dftdigital.blog.gov.uk/2018/04/09/the-write-stuff-ho... AI reads the letter, see if goes to the team dealing with X, Y, or Z, then it gets summarised and sent ready for answering.

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