I totally understandthat. But at the same time, a multi-week outage is really a sign of an org that simply does not have their shit together at all.

But the lack of transparency is the worst. Another post speculated that Atlassian has lost data, doesn't even have backups, and is re-creating it by munging their emails and diffing them to re-create history. I can't really imagine that's tue - but what if it is, and Atlassian is concealing things?