> when you move to any sort of on-prem model, your operational and support problems are multiplied.
No kidding. Multiplied by orders of magnitude. Difference between looking up a query in Splunk vs directing someone possibly less technical to ssh in try to read logs to you via phone and figure out the problem from that. Or even worse, having to urgently put people on the plane to fly them onsite to solve the problem. And often when they return they can't bring any logs with them.
Yap.
> when you move to any sort of on-prem model, your operational and support problems are multiplied.
No kidding. Multiplied by orders of magnitude. Difference between looking up a query in Splunk vs directing someone possibly less technical to ssh in try to read logs to you via phone and figure out the problem from that. Or even worse, having to urgently put people on the plane to fly them onsite to solve the problem. And often when they return they can't bring any logs with them.