@tmcpro – I'm in a similar situation as the rest of these people posting (Azlo customer now looking for a new bank). Can you elaborate on how you all have resolved the customer service issues that seem to be plaguing Novo on the review sites?
Just applied, but to be frank, I'm a bit hesitant given the bad press so far. Can you speak to the improvements you all have made recently to remedy those issues (mostly centered around customer support)?
[0] https://banknovo.com